About Us
“Those of us who live in Broadmoor take justifiable pride in that fact. For ours is a beautiful neighborhood.” - Moon Landrieu
Broadmoor Improvement Association is a non-profit neighborhood organization that serves those who live, work, and play in our community through a coordinated network of anchor institutions, faith-based partners, and businesses. Founded in 1930, the BIA has grown with New Orleans to preserve the diverse culture and voices that form the core of Broadmoor’s identity. We strive to redefine what it means to be a neighborhood association by living the values that bring us together and celebrate our diversity.
A HUB FOR WELLNESS
The BIA offers a spectrum of wellness services and programs to help our community thrive. We offer sliding-scale counseling services to individuals, couples, and families. In addition, our team of social work interns can connect residents to quality of life support, including food access, housing, workforce development, and special needs for youth and senior residents. With the help of dedicated volunteers, we operate the Broadmoor Food Pantry twice weekly, which has helped increase accessibility to fresh food by 87% since 2016.
The Arts & Wellness Center is at the center of our mission. Together with our Community Center connected to Rosa F. Keller Library, we offer more than 25 weekly classes, meetings, and workshops available for free or low-cost to Broadmoor residents. The AWC also provides affordable office space to five direct-service non-profits and a membership program ideal for incubating new businesses and community organizations. From youth ballet to yoga for teachers, our classes appeal to all ages and interests.
Marcel Urman
Executive Director
Kanko is a core member of the BIA team, the Office Manager provides excellent customer service to members of our community at the Broadmoor Arts & Wellness Center, supporting tenants and members in producing free and low-cost events for Broadmoor residents and supervising a team of front desk ambassadors to welcome everyone who uses the space. Additionally, the Office Manager collaborates with the Executive Director in marketing membership and rental opportunities at the Arts & Wellness Center, ensuring the financial sustainability of the BIA’s model for community collaboration and programming.
Marcel Urman
Executive Director
Kanko is a core member of the BIA team, the Office Manager provides excellent customer service to members of our community at the Broadmoor Arts & Wellness Center, supporting tenants and members in producing free and low-cost events for Broadmoor residents and supervising a team of front desk ambassadors to welcome everyone who uses the space. Additionally, the Office Manager collaborates with the Executive Director in marketing membership and rental opportunities at the Arts & Wellness Center, ensuring the financial sustainability of the BIA’s model for community collaboration and programming.
Marcel Urman
Executive Director
Kanko is a core member of the BIA team, the Office Manager provides excellent customer service to members of our community at the Broadmoor Arts & Wellness Center, supporting tenants and members in producing free and low-cost events for Broadmoor residents and supervising a team of front desk ambassadors to welcome everyone who uses the space. Additionally, the Office Manager collaborates with the Executive Director in marketing membership and rental opportunities at the Arts & Wellness Center, ensuring the financial sustainability of the BIA’s model for community collaboration and programming.
Kanako Richard
Arts & Wellness Center
Office Manager
Kanko is a core member of the BIA team, the Office Manager provides excellent customer service to members of our community at the Broadmoor Arts & Wellness Center, supporting tenants and members in producing free and low-cost events for Broadmoor residents and supervising a team of front desk ambassadors to welcome everyone who uses the space. Additionally, the Office Manager collaborates with the Executive Director in marketing membership and rental opportunities at the Arts & Wellness Center, ensuring the financial sustainability of the BIA’s model for community collaboration and programming.
Marcel Urman
Executive Director
Kanko is a core member of the BIA team, the Office Manager provides excellent customer service to members of our community at the Broadmoor Arts & Wellness Center, supporting tenants and members in producing free and low-cost events for Broadmoor residents and supervising a team of front desk ambassadors to welcome everyone who uses the space. Additionally, the Office Manager collaborates with the Executive Director in marketing membership and rental opportunities at the Arts & Wellness Center, ensuring the financial sustainability of the BIA’s model for community collaboration and programming.
Marcel Urman
Executive Director
Kanko is a core member of the BIA team, the Office Manager provides excellent customer service to members of our community at the Broadmoor Arts & Wellness Center, supporting tenants and members in producing free and low-cost events for Broadmoor residents and supervising a team of front desk ambassadors to welcome everyone who uses the space. Additionally, the Office Manager collaborates with the Executive Director in marketing membership and rental opportunities at the Arts & Wellness Center, ensuring the financial sustainability of the BIA’s model for community collaboration and programming.
Natori Green
Community Engagement &
Advocacy Coordinator
Natori is responsible for coordinating the response to the quality of life concerns from individual residents, advocating on behalf of Broadmoor residents with officials at the City and other partner agencies to resolve residents' concerns. Additionally, Natori works collaboratively with the Executive Director and Lead Social Worker to expand the BIA's quality of life programs in order to proactively address resident concerns focused on the priorities outlined in the BIA's strategic plan. Additionally, Natori maintains the primary responsibility for volunteer recruitment and engagement.
Marcel Urman
Executive Director
Kanko is a core member of the BIA team, the Office Manager provides excellent customer service to members of our community at the Broadmoor Arts & Wellness Center, supporting tenants and members in producing free and low-cost events for Broadmoor residents and supervising a team of front desk ambassadors to welcome everyone who uses the space. Additionally, the Office Manager collaborates with the Executive Director in marketing membership and rental opportunities at the Arts & Wellness Center, ensuring the financial sustainability of the BIA’s model for community collaboration and programming.
Marcel Urman
Executive Director
Kanko is a core member of the BIA team, the Office Manager provides excellent customer service to members of our community at the Broadmoor Arts & Wellness Center, supporting tenants and members in producing free and low-cost events for Broadmoor residents and supervising a team of front desk ambassadors to welcome everyone who uses the space. Additionally, the Office Manager collaborates with the Executive Director in marketing membership and rental opportunities at the Arts & Wellness Center, ensuring the financial sustainability of the BIA’s model for community collaboration and programming.
Meet The Team
Our Front Desk Amassadors
Jean
Diana
Joyce
Bernard
Renee
Joan