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Broadmoor Responds to Hurricane Ida

Updated: Sep 5, 2021

The Broadmoor Improvement Association is here for residents during this time of recovery.

Starting on Sunday, September 5, the Broadmoor Arts & Wellness Center will be open from 10 am–4 pm offering a cool place to charge devices. Residents can also pick up supplies such as diapers, tarps, pet food, and water. Hot meals will be available at 2 pm daily.

If you have supplies to donate, feel free to drop them off at 3900 General Taylor St. At this time, we are especially in need of tarps, diapers, and pet food.

If you are in New Orleans and are experiencing an emergency, please call 911. The BIA's main phone line is currently down. Please contact the BIA with any questions or for additional assistance by calling any of the following numbers:

- 504-233-8847 - Sarah Pritchard, Executive Director

- 504-233-2296 - Bethanie Mangigian, Wellness Director

- 504- 457-8845 - Nyia Pulliam, Social Work Intern

See below for additional resources. The BIA will continue to update this blog post as additional information becomes available.

If you are leaving New Orleans after Hurricane Ida, be careful on the roads. Residents in need of Louisiana shelter information, please call 211. Road closure information can be found at New Orleans road closures can be found at

Apply for FEMA Assistance

Residents and business owners who sustained losses can begin applying for assistance by registering online at or by calling 1-800-621-FEMA(3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.

Please note: FEMA is not authorizing hotel assistance in response to Hurricane Ida. There have been reports of scammers claiming to be FEMA representatives offering hotel assistance. If you receive one of these phone calls, do not respond.


If you have experienced damage and have homeowners or renters insurance, contact your insurance company or agent to file a claim. Document your damages via photographs and lists of damaged property and items.

Oxygen Exchange Stations

The New Orleans Health Department, the New Orleans Fire Department, and the Louisiana Department of Health are working with residents who are power dependent for medical reasons. As part of this initiative, the City is operating Oxygen Exchange sites across the city, where residents who are on oxygen can swap out an empty tank for a full tank, free of charge. The following locations are open from 8 a.m. to 6 p.m.:

  • New Orleans Fire Station 1, 2920 Magazine St

  • New Orleans Fire Station 36, 5403 Read Blvd

  • New Orleans Fire Station 6, 4500 Old Gentilly Rd

  • New Orleans Fire Station 40, 2500 General de Gaulle Dr

If you need oxygen and cannot get to any of these sites, call the Special Needs Registry at 504-658-2558. BE EXTREMELY CAREFUL ON THE ROADS AS HAZARDS AND DEBRIS ARE EVERYWHERE.

First Aid Station

Central City Senior Center, 2101 Philip St.

Services will be limited and include oxygen exchange, minimal prescribing ability, medical device charging, and other basic health assessments. No medications will be available on site. Operating 24/7 until further notice.

Charging Stations Available

There are a number of community-based charging stations located throughout the City, where residents can charge devices. Find the charging station located closest to you on this map created by Imagine Water Works.

Have a generator that you'd like to make available to other Broadmoorians to charge their devices? Get your information included on the community charging stations map by emailing

COOLING CENTERS Cooling Centers in Orleans Parish will be open starting Wednesday, Sept. 1, from 8 a.m. to 6 p.m. People will be able to charge their devices and temporarily cool down at the following locations:

  • Treme Recreation Center (900 N. Villere St.)

  • Cut Off Recreation Center (6600 Belgrade St.)

  • Gernon Brown Recreation Center (1001 Harrison Ave.)

  • Milne Recreation Center (5420 Franklin Ave.)

  • Stallings St. Claude Recreation Center (4300 St. Claude)

  • John P. Lyons Recreation Center (624 Louisiana Ave.)

  • Joe W. Brown Recreation Center (5601 Read Blvd.)

  • Rosenwald Recreation Center ( 1120 S. Broad Ave.)

WHAT'S OPEN: Where to get gas, groceries and more in New Orleans See a running list of open businesses from here.

Businesses Needing Support

Small business owners needing assistance to rebuild their business can register for a webinar from GNO, Inc. this Friday, September 3 at 3:00 PM for information on SBA disaster assistance for businesses. Click here to register. After registering, you will receive a confirmation email containing information about joining the meeting. For a quick look at SBA Disaster Assistance, please click here.

Post-storm Clean Up Resources

Crisis Clean-Up has a hotline for residents to call and report any needs for assistance. Individuals needing hurricane cleanup assistance may call (844) 965-1386. This includes debris cleanup, drywall removal, tarping, and chainsaw work. All services are free and performed by volunteers. Service is not guaranteed, and it make take a long time for you to receive a response as Crisis Cleanup is responding to a large volume of requests.

Join Post-storm recovery Efforts

Have you evacuated from New Orleans and looking for ways to support our recovery efforts? Join our phone bank team by making wellness calls to elders in our community. Click here to sign up to volunteer.

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