WHO WE ARE
BIA STAFF
B Mitchell (He/Him)
DIRECTOR OF COMMUNITY
As Director of Operations, B Mitchell is committed to fostering community development and driving operational excellence through collaborative leadership and innovative program initiatives.
Natori Green (She/Her)
DIRECTOR OF PROGRAMS
As Director of Programs, Natori is dedicated to developing and implementing innovative community initiatives that enhance quality of life and foster engagement among residents.
Jonah Quinn (He/Him)
CLINICAL DIRECTOR
Jonah primarily provides talk therapy services for individuals and couples. He also supports our social work interns with group supervision and through educational presentations about particular therapy concepts. He has been integral in getting the bi-monthly Repair Cafe program up and running! Jonah's role at BIA is expanding as he takes over running our Continuing Education Units program for mental health professionals and expands our internal professional development services.
Jonah received his MSW from SUNO in 2018, and is Advanced Trained in Emotionally Focused Therapy and Level 1 Trained in Internal Family Systems. Jonah is a big fan of the lo-mein plate at Cajun Seafood! He is fascinated by all ways of trying to live more intentionally, odd but intuitive ways of moving our bodies, and the limits of human vulnerability. He loves plants and our human relationships with them and loves building with alternative materials.
Victoria Fernadez Ramos (She/Her)
BILINGUAL FOOD PANTRY COORDINATOR
As Bilingual Food Pantry Coordinator, Victoria facilitates effective communication and service delivery for diverse community members, ensuring access to vital resources and support through the Broadmoor Improvement Association’s food pantry.
Laura Decuir (She/Her)
Therapist and Secondary Counseling Supervisor)
Laura Decuir is a Louisiana native who has lived in New Orleans for the last decade. She graduated from Tulane University with a BFA in Music in 2014 and MA in English in 2015, and a graduate of the Tulane Masters of Social Work program. She has worked for several years in fundraising development for higher education at Tulane. In her role at the BIA, Laura focuses on case management and clinical work. Laura is passionate about mental health, music and arts, improv comedy, and funny cat videos.
Jaime McDaniels (She/Her)
Provisionally Licensed Mental Health Counselor
Jamie McDaniels is currently working towards receiving her Masters in Clinical Mental Health counseling from Antioch University and obtaining a trauma certification. At the BIA she will be facilitating group counseling sessions that focus on skill building and trauma recovery. She volunteers with The Trevor Project, and hopes to serve LGBTQ+ clients in her practice. She is proud of her diverse interests and ability to learn quickly. In fact, before deciding to pursue counseling as her passion, she earned a bachelors degree in chemical engineering. She enjoys reading, traveling, and spending time with animals; especially at her job as a part-time veterinary technician.
Cheryl L. Harris (She/Her)
Social Work Intern
Cheryl L. Harris, an MSW student at LSU School of Social Work, is a Social Work Intern at the Broadmoor Improvement Association (BIA), connecting community members with free resources in food access, medical and mental health care, education, elderly and special needs services, and youth recreation.
Sydnie White (She/Her)
Social Work Intern
Sydnie White is an MSW student at Millie M. Charles School of Social Work at Southern University of New Orleans, dedicated to providing support and resources through her internship with the Broadmoor Improvement Association (BIA).
Jasdeep Gurm (She/Her)
BIA Virtual Intern
As a virtual intern at the Broadmoor Improvement Association, Jasdeep contributes to various projects and initiatives remotely, gaining valuable experience in community engagement and program development.
DESK AMBASSADORS
Joan Alberts (She/Her)
DESK AMBASSADOR
Ms. Joan answers phones, clears the voicemail, organizes the mail, and helps direct community members who are looking for services. She also works at the Keller Community Center,answering phones and helping people using the Center for meetings and events.
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Ms. Joan has an Associates Degree in Business and is a retired Army veteran of the US Army. She loves being in community with her BIA family and community members who visit the Centers. You can often find her reading or working on crossword puzzles and word searches!
Reese Jones (He/Him)
DESK AMBASSADOR
He loves being of service to the BIA staff and community members looking for help. Reese's favorite part of Broadmoor is the community gardens. He loves all kinds of books and music, and is an avid baker!
Jean Satterfield (She/Her)
DESK AMBASSADOR
She greets and guides callers and visitors of the Arts and Wellness Center and the
Keller Community Center. Ms. Jean loves informing community members about BIA activities and history. She also assists class and event facilitators in the Centers.
Ms. Jean has been with the BIA since 2018, and is not looking to retire anytime soon! She loves animals, music and the arts, homemaking, and sewing clothes. Ms. Jean is looking forward to increasing BIA's capacity to serve the unhoused community in New Orleans.
Bernard Smith (He/Him)
DESK AMBASSADOR
He is coming to us from the Asociacion Nacional Pro Personas Mayores (ANPPM) program. Mr. Bernard works the front desk at the Arts and Wellness Center, the Keller Community Center, and helps run the Broadmoor Boutique. He loves helping inform guests with all the services BIA provides. Working at the BIA has helped Mr. Bernard meet many people across all walks of life, helping to develop his own skills and open up doors for him! His favorite part of Broadmoor is the Broadmoor Boutique, where he loves gaining sales and management experience and serving the community.
Rene Canty (She/Her)
DESK AMBASSADOR
As Desk Ambassador for the Broadmoor Improvement Association, Rene serves as the first point of contact for community members, providing assistance, information, and support to enhance visitor experience and engagement.
Alex Jones (She/Her)
DESK AMBASSADOR
​As Desk Ambassador for the Broadmoor Improvement Association, Alex serves as the first point of contact for community members, providing assistance, information, and support to enhance visitor experience and engagement.
Makayla Jones (She/Her)
DESK AMBASSADOR
As Desk Ambassador for the Broadmoor Improvement Association, Makayla serves as the first point of contact for community members, providing assistance, information, and support to enhance visitor experience and engagement.