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We're Hiring: Communications Lead & Volunteer Coordinator

Updated: Jun 10, 2020

The BIA is currently seeking a part-time employee to fill our Communications Lead and Volunteer Coordinator position. Please review the position details below. To apply, please email with your resume and cover letter.

Job Title: Communications Lead & Volunteer Coordinator

Reports to: Executive Director

Hours and Location: Part-time, 20 hours per week. Weekly schedule will be set with employee upon hiring. Please indicate your availability when submitting your application.

Position Description: The Broadmoor Improvement Association seeks a part-time Communications Lead & Volunteer Coordinator to join our team and assist in maintaining and promoting the BIA’s presence within the community through its online presence, promotional materials, and community events. Working with input from the whole BIA team, this position will ensure the BIA remains actively engaged within the community and responds to its concerns. The ideal candidate understands what it means to collaborate effectively and work in a professional office setting.

Job Duties:

General Duties

  • Oversee the annual marketing and communications budget and track expenses

  • Receive feedback from Broadmoor residents and pass on to appropriate staff members

  • Communicate with staff to develop content and promote events

  • Communicate with community partners to include relevant programming/initiatives for neighborhood residents in scheduled outreach

  • Create campaign strategies for annual marketing initiatives that reflect the mission and values of the BIA

  • Collaborate on and help execute monthly neighborhood meetings

Copywriting & Design

  • Write, design, and send out Broadmoor Beat email newsletters every other week

  • Oversee the creation and distribution of bi-annual direct mail print newsletters

  • Update website to reflect current schedule, staff, and events, and create unique blog content monthly

  • Create custom graphics and printed flyers for upcoming events, workshops, and programs

  • Manage the social media platforms for the BIA, generating weekly content and responding to comments and messages on each platform

Event Planning

  • Oversee permitting, planning, and vendor relations for annual events, both in-person and virtual

  • Write and send out press releases ahead of major events and maintain a list of current media contacts

  • Serve on planning committees for major events

  • Manage an annual calendar of all events hosted by the BIA and oversee the successful execution of events

Volunteer Recruitment

  • Manage the Broadmoor Food Pantry’s volunteer opportunities through the Second Harvest portal

  • Maintain the BIA’s volunteer database and communicate upcoming opportunities to volunteers

  • Respond to individual inquiries and connect residents to meaningful volunteer roles

  • Manage the Broadmoor Block Captains program and communicate updates to captains


Proficient in:

  • Canva

  • Mailchimp

  • Wix

  • Microsoft Office/Google Suite

Compensation: Starts at $15/hour, with the possibility to increase based on performance.

To Apply: Email your resume and a cover letter to

Hiring Process:

  • Phone interview

  • Completion of 1-hour assignment to showcase your skills

  • In-person interview

About the Broadmoor Improvement Association: The Broadmoor Improvement Association is a non-profit neighborhood organization, founded in 1930, that serves people who live, learn, work, worship and play in Broadmoor through a coordinated network of anchor institutions, faith-based partners, businesses and community partners.

Equal Opportunity Employer: As a neighborhood association in service to one of the most diverse neighborhoods in the city of New Orleans, advancing racial and economic justice is central to the BIA’s mission. People of color, women, and people who identify as LGBTQ+ are strongly encouraged to apply. The BIA does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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